Support History Report

The RedAlert™ Direct Support System is an internet-based task status message system. This system was designed to help both Alpine and department personnel manage the status of system implementation. Departments can add support requests via the Direct Support Feature within RedAlert™ or via the Online Support request form.

Users can login to view a Support History Report for their department. Simply provide the state, fdid number, and password. If you have forgotten your password or would like to register for the support system, please contact Alpine Software at (800) 787-6446.

State: 0: Connection failed to the host